Terms and Conditions

Welcome to Urban Choice. These Terms and Conditions (“Terms”) govern your access to and use of our website (www.urbanchoice.in) and any related services provided by us. By accessing or using our site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. General

Urban Choice reserves the right to modify, update or change these Terms at any time without prior notice. Your continued use of the website after such changes will constitute your acceptance of the new Terms.

2. Use of Website

•You must be at least 18 years of age to use this website or place an order.
•You agree not to use the site for any illegal or unauthorized purpose.
•You agree not to interfere with the site’s security features or attempt unauthorized access.

3. Product Information & Availability

• All products listed are subject to availability.
• We strive to display accurate images and descriptions, but colours and finishes may vary slightly due to screen settings.
• Prices are subject to change without notice. Errors in pricing or product details may be corrected even after an order is placed.

4. Orders & Payments

• All orders are subject to confirmation and availability.
• We reserve the right to refuse or cancel an order at our discretion.
• Payments must be made through approved payment gateways. We do not store any card or payment details.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary based on location and external factors.
• Delays due to courier partners, weather or unforeseen circumstances are not the responsibility of Urban Choice.
• In case of damage or missing items, customers must notify us within 48 hours of delivery.

6. Returns & Refunds

• Returns are accepted only for damaged or defective items.
• You must notify us with clear photos and order details within 24 hours of receiving the product.
• Approved returns will be processed in line with our Return Policy (link to your return policy page).

7. Intellectual Property

• All content, including logos, images, text and design is the property of Urban Choice.
• No part of the website may be copied, reproduced or used without written permission.

8. User Content

• If you submit reviews, comments, or suggestions you grant Urban Choice the right to use that content for marketing or promotional purposes.
• You must not post content that is offensive, defamatory or violates any laws.

9. Limitation of Liability

Urban Choice is not liable for any indirect, incidental or consequential damages arising out of your use of our website or services. We are also not responsible for technical issues or delays beyond our control.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in [Insert City, e.g., Mumbai].