Urban Choice

Shipping Policy

Urban Choice, we aim to deliver your products safely and on time. This Shipping Policy outlines our shipping process, timelines, and charges.

📌 1. Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive an order confirmation via email/SMS after placing your order.

🚚 2. Shipping Time & Delivery

  • Standard delivery time: 3–7 business days (depending on location)
  • Delivery timelines may vary for remote or rural areas
  • Unexpected delays may occur due to weather, logistics, or high demand

💰 3. Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout
  • We may offer free shipping on selected products or promotional offers

📦 4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID/link via email or SMS
  • You can track your order status in real-time

📍 5. Delivery Coverage

  • We deliver across India
  • Some remote locations may have limited service availability

⚠️ 6. Delivery Issues

If you face any issues:

  • Delayed delivery
  • Damaged package
  • Missing items

👉 Please contact us within 24–48 hours of delivery for quick resolution.

❌ 7. Failed Delivery Attempts

  • Our delivery partner may attempt delivery multiple times
  • If unsuccessful, the order may be returned to us
  • Re-shipping charges may apply

🔄 8. Partial Deliveries

  • In rare cases, items in an order may be shipped separately
  • You will be notified if this happens

📞 9. Contact Us

For shipping-related queries: