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INFORMATION QUESTIONS

1. How can I track my order?

Once your order is shipped, we will send you a tracking link via email and SMS. You can also track your order through your My Account section.

2. How long does delivery take?

We usually deliver within 4-7 business days, depending on your location.

3. Do you offer free shipping?

Yes, Urban Choice offers free shipping on selected products and orders above a certain amount.

4. Can I return or replace a product?

Yes, we offer easy returns and replacements as per our Return & Replacement Policy. Kindly check the policy page for details.

5. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for most locations in India.

6. What if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact us within 48 hours with photos. We’ll arrange for a replacement or refund.

7. Are your products durable?

Absolutely! Urban Choice products are designed for long-lasting use, with a focus on durability, quality, and practical design.

8. Do you offer custom-size racks or wardrobes?

Currently, we provide standard sizes, but we are working on bringing customizable options in the future.

INFORMATION ABOUT US

WARDROBE